EDITOR, The Tribune.
BTC and the serious lack of any sense of customer service - where has it gone?
None of their outlets answer calls - trying calling JFK all you get is music no live voice!
Email billing system, BTC genius changed the log-in system without telling a soul - sorry I have no need to go to social media to find any notices from BTC... you know my email address – communicate.
When you get registered try understanding what the statement indicates ... It says bill due but really that is the statement date - brilliantly does not tell you when the bill is due by!
It Is so evident that the old system was much more reliable ... crucial now as there is no Postal Service and with the unsorted mall almost as high as the highest hill in Cat Island it will be months before they sort that mountain. Ms Post Master ... employ some people short term to remove the backlog. Short term now make it clear till backlog Is completed.
Post Office Box Rentals ... for sure come the first week in December the Post Office will have the Notice for rentals for 2018 ... you can be sure they will deliver that mail on time rather than three-four months late!!! - we had no service in 2017 so at least 50% discount please, Mr Minister of The People’s Government -- why should we pay for something we never had?
November 30, 2017.