A WATER plant that will supply western New Providence communities has seen a 300 per cent quality improvement since it began service in 2017.
New Providence Water Development Company's (NPWDCo) new reverse osmosis plant, now-completed following a two-year construction process, represents a multi-million dollar investment designed to improve supply reliability and water quality for an expanded service area.
It will serve communities including Lyford Cay, Old Fort Bay, Mount Pleasant, Serenity and South Ocean, replacing the existing pump house. Coupled with new pipework, it has allowed NPWDCo to produce water quality that rates significantly higher than recommended world standards..
"This plant has been designed and built to last," explained New Providence Water Development Company's president, Andrew Symonette.
"We invested a significant amount of our resources in acquiring the highest standard of stainless steel and other materials, which means that over time we'll spend less time and money on maintenance and more on improving the quality of the product we provide our customers."
While set to be officially opened in the coming months, the plant has been producing water since late 2017.
Its completion is the culmination of a series of improvements undertaken by NPWDCo over the past year to improve the customer experience and overall quality of service.
"The feedback has been great," Mr Symonette said. "Residents have called us to tell us they've noticed the difference in water hardness, and even the clarity of the water coming from their faucet, and we're happy that our efforts are being recognised".
Besides the plant's construction, NPWDCo has replaced of miles of pipeline to service its 1500 customers. It has added a new web portal and social media spaces, which have given customers a platform to receive real-time assistance and access to important information.
With these upgrades completed, the company has set its sights on expansion. A new reverse osmosis train will soon be installed at the plant to increase its purification capacity from the current 1.3 million gallons per day to two million gallons per day.
"We're very proud of this facility and would also like to construct other plants, expanding into other areas in the future," Mr Symonette said.
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