CIBC FirstCaribbean has named Colette Delaney as its group chief operating officer, with responsibility for all its main business lines.
She will oversee the Canadian-owned bank's retail and business banking; cards and customer relationship management; corporate and investment banking; and wealth management.
Ms Delaney will also continue to be responsible for the bank's regional country management, including regulatory and client relationships. She leads the marketing and communications and strategy functions, for which she took responsibility in May 2017. Ms. Delaney has been appointed a member of the Board of Directors of FirstCaribbean International Bank, Limited.
Ms Delaney, who joined in 2013, and served as the bank's chief risk and administrative officer, has also been appointed to CIBC FirstCaribbean International Bank's Board of Directors.
She has more than thirty years' banking experience, having begun her career with CIBC in 1987, and previously with National Westminster Bank. She holds a Master of Arts degree from St. Anne's College, University of Oxford in the UK; an MBA from Cass Business School in London; and received the designation of associate of the Chartered Institute of Bankers in the UK in 1989.
Prior to joining CIBC FirstCaribbean, Ms Delaney held the position of executive vice-president within retail banking at CIBC. She is a former director of the Canadian Payments Association and Acxsys Corporation.
In announcing the appointment, Gary Brown, CIBC's chief executive, said: "Colette brings a wealth of experience and strong leadership to the COO role. She has been developing a deeper understanding of our country management and client relationships since embracing her responsibilities as head of regional country Management earlier this year.
"Given our strategic focus on client service excellence and growing our business, this change provides us an opportunity to align our leadership in a cohesive and holistic manner. It also allows for better collaboration on client service matters across our business lines and with a country management perspective."
The appointment became effective on December 8.