EDITOR, The Tribune.
I'm young enough to remember the bank's advertising how “friendly” they were and they tried hard to improve and encourage customer relations –you know get to know your Bank manager and staff of your “friendlier than friendly Bank”..... all gone like dinosaurs.
Today impersonal one Canadian bank has a poster on its front door which states, paraphrase - If you wish personal customer service come to the bank on Saturday.....blow me down now they want to inconvenience customers.
The bank and their ATM policy....wonder would they try excluding a $20 Canadian dollar bill in change to their Canadian customers? Never first of all the customer would report the bank to Consumer Affairs and they would deal with them.
Try getting anything done to your on-line services correct info on accounts..... wait at least seven-ten days! Hmm digitized!
Clearly banks would love to close all their retail and operate on-line virtually.
If only banks would not be directed by some person in Ottawa who might not even be able to point where The Bahamas is let alone understand our customs and what customers demand. Where is Consumer Affairs.......Central Bank.... seems they are eaten up by the banks and they “do what the banks demand.”
Truly annoyed with the banks.
J HUTCHINSON
Nassau,
November 14, 2021.
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