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BTC to give 300 consumers one month’s credit on outage
The Bahamas Telecommunications Company (BTC) will give the 300 customers impacted by an eastern New Providence network outage a credit equal to one month’s service fee.
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BTC blames rival utility on east Nassau fibre cut
THE Bahamas Telecommunications Company (BTC) yesterday blamed a rival utility for cutting its fibre optic cable and depriving customers in the Eastern Road area of landline, mobile and Internet services.
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BTC outage ‘due to trenching by another utility provider’
THE Bahamas Telecommunications Company said customers in the Eastern Road and Johnson Road corridors had experienced a landline, mobile, and internet outage due to trenching, which led to BTC’s fibre being cut by another utility provider.
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South Andros utilities branded 'a hot mess'
South Andros residents and business owners yesterday branded the area's utilities and physical infrastructure as a "hot mess" that is undermining commerce.
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Lodge owner in blast at ‘deplorable’ utility crisis
An ex-Bahamas Out Island Promotion Board president yesterday made an impassioned plea to address Mangrove Cay’s “deplorable” utility crisis which forced her to relocate to Nassau to handle bookings for the upcoming fishing season.
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Power problems and thefts cause BTC service issues
The Bahamas Telecommunications Company (BTC) released a statement yesterday advising that some Family Island consumers have been experiencing service issues “due to power-related issues and malicious acts”.
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BTC launches 'same speed' fibre packages
The Bahamas Telecommunications Company (BTC) has unveiled fibre packages that all provide the same Internet upload and download speeds as it seeks to deliver faster and more reliable connections.
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URCA in 'final touches' on third mobile player review
Regulators are completing the "final touches" to their assessment of whether The Bahamas can sustain a third mobile operator and have submitted their recommendation to the Government for its final decision.
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FRONT PORCH: What’s going on at BTC?
IT IS telling and disturbing the number and drumbeat of Bahamians dissatisfied and frustrated with the often poor and inconsistent quality of service by the Bahamas Telecommunications Company (BTC). The number of upset customers seems as voluminous as the white pages of a printed directory.
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BTC chief in promise on service ‘black hole’
The Bahamas Telecommunications Company’s (BTC) top executive last night pledged to deliver “a best-in-class experience” for all users after complaints that clients were left “in the lurch” by poor customer service.
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Troubles at BTC accounts
I think that BTC has completely lost the plot now. Over the last few days I have had several missed calls from a number 702-0795. When I called back I got the message that it was BTC but we can’t take your call right now.
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BTC mishaps?
I think that BTC has completely lost the plot now.
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CBS sees 41% Black Friday sales increase
CBS Bahamas yesterday said Black Friday sales increased by 41 percent compared to pre-pandemic 2019 as Bahamians moved to beat supply chain backlogs through acquiring Christmas gifts early.
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FRONT PORCH – The insurgency of Mia Mottley: 21st century philosophy and vision for national development
MUCH of The Bahamas is stuck in the 18th, 19th and 20th centuries. During their three terms in office, former Prime Minister Hubert Ingraham and the FNM did much to reform and modernise a backward-leaning and mostly paralysed state creaking with crumbling infrastructure and moribund mindsets.
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CBL exec. praises company’s healthcare web portal
A Cable Bahamas Ltd (CBL) executive yesterday praised the company’s virtual healthcare assistant – “Patch” – as a major tool in helping businesses monitor the COVID-19 pandemic.
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Aliv in COVID-inspired demand for fibre services
A senior Aliv executive says the COVID-19 pandemic has increased demand for fibre services, transitioning away from lower bandwith standard modem services.
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STATESIDE: Problems for the pollsters - they just can’t get it right
Public opinion polling here in The Bahamas is neither high art nor exact science. In fact, if we weren’t bombarded with references on American television stations to the latest “breaking news” from some poll or another in the US, we might not pay any attention at all to this often influential, lucrative but decreasingly reliable method of determining public attitudes on social, political and economic issues.
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Straw Market Authority pays off debt
DEPUTY Prime Minister and Minister of Works Desmond Bannister said the board of the Straw Market Authority has paid off nearly $500k in debt owed to the National Insurance Board, Bahamas Power and Light and the Water and Sewerage Corporation.
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BTC to continue 'home work' model to end-2020
The Bahamas Telecommunications Company (BTC) yesterday said it will continue the work-from-home model that is running 90 percent of its operations for the rest of 2020.
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