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ALICIA WALLACE: Customer service and ways to improve it

CUSTOMER service in The Bahamas is, more often than not, severely lacking in professionalism and care. Jobs in this area are often considered entry-level and pay minimum wage or close to it.

EDITORIAL: Will a decision be made on NIB at last?

ALL eyes will be on Parliament today for the Budget – and while there are many questions about how the government will tackle income and spending for the year ahead, the thorny one of what to do about the National Insurance Board fund persists.

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FACE TO FACE: Sir Franklyn Wilson & Sean McWeeney discuss The Bahamas’ 50th Independence

IN the very room where young college and university students brought political leaders together to debate prior to Bahamian Independence, two of these former youth leaders sat on a stage more than 50 years later to talk about the ideals that led to the formation of a new Bahamas.

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PETER YOUNG: Reports that WHO seeks to impose regulations in case of a future pandemic raises concerns

RECENT reports that the World Health Organization (WHO) is trying to impose new protocols and requirements on its member states in dealing with future pandemics is causing concern in Britain and other countries.

EDITORIAL: What next for Downtown?

AS the ribbon was cut on the new cruise port on Friday, much of the discussion was centred not on the new facility – but on what it means for Downtown.

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DIANE PHILLIPS: Bahamas’ biggest export – Bahamians

Brain drain growing, 56,000+ Bahamians living in US and more being lured

AT a press conference this week announcing a $250,000 tourism leadership scholarship provided by the Nassau Paradise Island Promotion Board and managed by the Lyford Cay Foundations, there was a seismic shift in the tone.

EDITORIAL: Rulings give glimpse into Baha Mar debacle

THE latest in the courtroom battles over Baha Mar has proven to be a resounding legal victory for Sarkis Izmirlian.

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STATESIDE: Could Republican’s Tim Scott be the party’s next Ronald Reagan?

THE Democratic party in the US has in recent years become the subject of much criticism for presuming the perpetual support of black communities. To many observers in America, the Democrats have overlooked changes in the African-American demographic that could presage some surprising electoral results down the road.

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FRONT PORCH – Rev CB Moss: Genuine patriot who called the country to greater righteousness

MUCH that masquerades or passes for patriotism at home and abroad is counterfeit, sometimes jingoistic and bellicose or, alternatively, saccharine and suffused with empty romanticism and gaudy nostalgia.

EDITORIAL: Azario Major case a landmark

THE family of Azario Major rightly celebrated the coroner’s court verdict yesterday.

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ALICIA WALLACE: Politicians does lie... Marital rape bill’s lack of progress concerning

“People does lie.” Those are the words of a religious leader in The Bahamas. While he used the word “people,” the rest of his drivel indicated that he was really talking about women. In particular, he was talking about women who are raped by their husbands, suggesting that they are liars who want to get out of a marriage.

EDITORIAL: Don’t punish public for impasse with govt

THE long-running dispute between government and gas retailers has finally ended up in action – though not the sort that helps anyone.

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FACE TO FACE: 50th Independence is a good opportunity to reset and define Bahamian identity

The 50th Independence anniversary of the Commonwealth of The Bahamas is a great opportunity to start from scratch and define our national identity and culture, according to a giant in the Bahamian music industry, Fred Ferguson.

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PETER YOUNG: Summits galore for world leaders

The ubiquitous and apparently tireless President Volodymyr Zelensky of Ukraine is perhaps today’s busiest leader on the world stage.

EDITORIAL: We need to have confidence in investigations

RIGHTLY or wrongly, there is a perception that some investigations are treated with greater urgency than others – depending on who is being investigated.