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CIBC closing Palmdale branch

By YOURI KEMP

Tribune Business Reporter

ykemp@tribunemedia.net

CIBC FirstCaribbean has announced that its Palmdale branch will close permanently on August 31, 2022.

CIBC FirstCaribbean’s managing director, Dr Jacqui Bend, in making the announcement, said: “We regret this development; however, our bank recognises that our clients’ needs are changing, and we remain committed to meeting these evolving needs. We are even more focused within the climate of evolving technology advancements on creating product options that focus on security, convenience, and ease of doing business.”

Dr Bend noted that all branch employees were offered positions at other branches but also have the option to take severance as per labour guidelines.

She said letters have been sent to clients informing of the closure and alternate arrangements put in place. She noted that all checking, savings and term (fixed) deposit account holders and business banking clients will be accommodated at the Harbour Bay branch. All retail loan clients can now do their banking at the Shirley Street branch.

“We understand that the closure of Palmdale may be inconvenient to our some of our clients, but we hope that this will be tempered by the knowledge that they have many more avenues available to conduct their banking that are also convenient, safe and practical, using our mobile or online banking platforms or our other branch locations,” Dr Bend added.

She observed, “Additionally, the closure of the Palmdale branch represents a continuation of the work previously started to repurpose our branch network to serve our clients more efficiently across the region.”

Comments

DDK 1 year, 8 months ago

Has nothing to do with clients' changing and evolving needs. Has to do with less expenditure on their part and an increase in their bottom line; in other words, THEIR changing and evolving need, aka greed. They are a bank, so naturally it's all about the money.🤣 Be thankful they did not pull out of the Island completely, as others have done in the Family Islands.🤢 They have absolutely no loyalty to their customers.

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realitycheck242 1 year, 8 months ago

One of the things they are also doing is pushing senior citizens to use ATM machines. Some people just like the teller experience and large amount of cash right away instead of multiple trips to the ATM

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Greentea 1 year, 8 months ago

Is Palmdale still the hub it used to be? I don't think it is. There are no good banks in the Bahamas but I will take these guys over the Canadians any day.

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ThisIsOurs 1 year, 8 months ago

Palmdale appears to be reviving. I see alot of redevelopment in the area

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Honestman 1 year, 8 months ago

None of the local banks are remotely interested in service levels to their customers. It is all about maximising profit. I feel sorry for many of our senior citizens who are not internet savvy and who are treated with contempt by these banks.

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