$100,000 Loss For Atlantis As Cruise Ship Turned Away


Tribune Staff Reporter


THOUSANDS of enraged stop-over visitors demanded compensation after the cruise ship they were on was turned away from Prince George dock.


THE Norwegian Epic - a regular visitor to the Bahamas - but which was turned away due to a mix-up with its berthing schedule.

The Norwegian Epic, one of the largest cruise ships in the world, could not dock or allow its 4000 passengers to disembark due to a mix up with the harbour’s berthing schedule on Saturday.

At least several hundred of those visitors, The Tribune understands, were scheduled to use the Atlantis Resort’s facilities. Its public relations chief Ed Fields would only confirm that the hotel’s losses amounted to around $100,000 as a result of the confusion. Mr Fields declined further comment.

Downtown business owners were also “crying shame” on officials for the mishap which they claim is careless and has left them at a disadvantage.

One vendor who relies heavily on cruise ship customers said: “This is one of the biggest cruise ships in the world. How can they just allow it to be turned away? Whatever boat replaced it could not have been as big and could not have brought as many tourists to town. How do you overbook a cruise ship anyway?”

When Port Controller Commander Patrick McNeil was contacted he said he was attending a conference in Jamaica and, therefore, could not discuss the matter.

Mr McNeil referred The Tribune to Carla Stuart, Director of Cruise Developments. When she was eventually contacted after two days of trying to reach her, Ms Stuart confirmed that she was in charge when the incident occurred. However, she insisted that an official from the Ministry of Transport and Aviation had to be contacted. Ms Stuart said she could not comment on the matter.

Several unsuccessful attempts were made to reach Glenys Hanna-Martin, Transport and Aviation Minister.

While the Bahamas in its current financial situation cannot afford such “mistakes”, Tourism Minister Obie Wilchcombe told this newspaper on Tuesday that the incident was not necessarily bad news.

He said: “It tells you that there is a demand for the berths out there.

“But when you are in demand you expect that to happen. Of course with our berthing schedule we intend to perfect it and to make sure that we don’t have those kinds of situations again.

“It happened because of the berthing schedule. There were more vessels booked so they put it in the routine as opposed to having the right amount. So what happens from time to time, and if we do not know ahead of time when the vessel gets here and then there is no berthing space. 

“But we are working those things out and it won’t happen again.”

Officials at Norwegian Cruise Lines did not respond to The Tribune’s questions up to press time. 


bahamian242 2 years, 5 months ago

This makes news b/c Atlantis losses a drop in the bucket, but Bahamian business can lose money by a meaningless Referendum, by closing its doors for a half a day, or in some cases a full day, while having to pay their staff a full days pay, and just right after the Christmas holidays! Now come on PLEASE!!!!!!!


antoeknee 2 years, 5 months ago

That is rubbish. With the country in the economic situation that it's in we should not be turning away business. The sad thing is that there was space in the port. Someone made a big mistake and they should be held accountable.


concernedcitizen 2 years, 5 months ago

i can,t believe OHW said this is a good thing ,,wth


isabella 11 months, 1 week ago

It was really an unfortunate situation for all, they have to be careful about this matter so that they could avoid such incidents in future. Although cruise trips sound fascinating, these trips are not affordable for most tourists. It is best to take your boat to the ocean for a small trip, however, if you really want to use your boat for such purpose then make sure you keep it in good condition, purchase good parts for it and if you need boat lifts you could find that at http://lunmarboatlifts.com/.


leonardo85 11 months ago

Such careless mistakes could cost them not just money but also their reputation. In future they should double check such arrangement details before starting their journey. However, those who do not want to get into such mess they should go for short boat trips on the sea. If you have a yacht then you can easily take it to the sea with friends and have a relaxing time there, but make sure that your yacht is in the right condition for such trips. Now you can find accessories and parts for offshore yachts online.


tommglass 5 months, 2 weeks ago

Travelling is a great recreational activity, if that person knows how to plan it properly, to have no stress during the holiday. Some persons like to sail and they choose to go on cruise using the services from http://SailYorktown.com, other like to fly and they choose an exotic destination. Either way, the place from where they embark, the port or the airport, should be a secured place.


tommglass 4 months ago

The Norwegian Epic ship should have offered better services to the tourists. Now, the owner must return all the money to the rightful owners and on the other hand, the passengers didn't enjoy the trip. A Caribbean yacht insurance could have protected the ship owner from such outcomes, therefore he should make one immediately to avoid these situations.


loopkelly 4 months ago

There are many people who adore to sail, but they choose different means of transportation to do this activity, for instance, using a canoe, a surfboard, a yacht or a simple boat. For example, fishermen need only a well built boat to sail offshore to catch the fish. But they need a few commercial shrimping and fishing supplies as well, like those from http://alariobros.com/ to catch more fish and much faster.


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