Bran’s ‘living nightmare’ over Tax Certification

DNA leader Branville McCartney.

DNA leader Branville McCartney.


Tribune Business Editor


The DNA’s leader yesterday said “the living nightmare” of business in the Bahamas was brought home when the National Insurance Board (NIB) effectively tore up the contract with his family’s pharmacy via its Tax Compliance Certificate (TCC) demands.

Branville McCartney told Tribune Business that NIB is required to reimburse Wilmac’s Pharmacy weekly for drugs supplied to National Prescription Drug Programme (NPDP) members.

He explained that the contract’s terms were supposed to endure for the full 12 months of their agreement, and could only be changed by mutual agreement.

That, though, was before NIB introduced the requirement that all its vendors had to produce a valid TCC before they receive payment for goods and services ALREADY rendered.

Mr McCartney said the Government’s “bureaucratic inefficiencies”, and the “back and forth” with various departments, ultimately meant it took several weeks before Wilmac’s could obtain the cherished TCC.

And, as a result, NIB’s payment for pharmaceutical drugs supplied under the NPDP in early June only arrived at the end of last week - some seven to eight weeks later than contractual stipulations.

As a result of the massive “burden” this is creating for Wilmac’s cash flow and financial sustainability, Mr McCartney said he and his family were “seriously considering” whether to renew the NIB contract when it expires at end-July.

“We have a contract with NIB where we provide drugs for the NIB drug plan [the NPDP],” the DNA leader told Tribune Business. “We are the second biggest provider to the plan, Wilmac’s at Poinciana Drive, behind Lowe’s.

“The contract we have with NIB is a yearly contract, July to July, and speaks about us purchasing drugs for that plan, so that once persons come in they can get their medication.

“We are supposed to be paid within a week. The contract says it’s an enforceable contract, and cannot be changed without mutual agreement.”

However, Mr McCartney said NIB unilaterally - and arbitrarily - changed the terms of their contract with its demand that Wilmac’s supply a TCC along with its invoice in order to get paid.

“A few months ago, they introduced this concept where you must have in place a Tax Compliance Certificate (TCC) before we are paid,” he told Tribune Business. “They will not be paying you unless you have a TCC.

“This was, firstly, not part of our agreement, and second, we have to get this TCC every month.”

Mr McCartney said confirming that government ‘red tape’, and the need to deal with different revenue agencies, meant it took Wilmac’s several weeks to secure the TCC and supporting documentation.

“Because of the back and forth with the Government departments, it took us just to last week to be paid for the beginning of June,” he said.

“In the meantime, we have to spend money every day on drugs to keep the supply going for persons coming in for medications. This is thousands and thousands of dollars every month.

“Because of the bureaucratic inefficiency of the Government departments we’re dealing with, getting this certification is creating a burden on our business.”

As a result, Mr McCartney revealed: “We are now seriously considering whether to renew our contract with NIB at the end of this month.

“It costs us thousands and thousands of dollars, and people are not paying us because of the bureaucracy we have to go through monthly. This is why people do not want to go into business or expand their business - it’s because of the red tape.”

Mr McCartney added that the ‘TCC issue’ was the second time that his family’s pharmaceutical business had been negatively impacted by an abrupt NIB policy change over the NPDP.

He recalled how NIB’s decision to switch virtually overnight to cheaper, generic drugs left Wilmac’s and other pharmacies carrying thousands of dollars worth of inventory they were no longer able to sell to NPDP customers, forcing them to ‘eat’ significant losses.

“The completely changed the type of drugs we had to purchase,” Mr McCartney said. “They went from name brand drugs to generics, which are much less expensive.

“When they did that, they didn’t tell us. The thousands of dollars that we spent purchasing the named brands, we lost completely.

“That’s an example, from a personal point of view, why people are reluctant to get into business or expand their business, because the Government is making doing business in this country a living nightmare.”

Mr McCartney said he “agreed 100 per cent” with Sir Franklyn Wilson’s call, made in last week’s Tribune Business, for ‘risk takers’ and those with capital to invest rather than leave monies in the bank.

Yet he added that experiences such as his own were exactly why so many Bahamian entrepreneurs and businessmen had become increasingly risk averse.

NIB’s TCC demands are part of the Christie administration’s drive to implement tighter tax enforcement measures that were introduced in July 2015 to accompany that year’s Budget.

Part IIB, Section 19I, of the Financial Administration and Audit Act mandates that a business/entrepreneur must provide a TCC both to win an initial government tender and obtain payment on that contract, provided the value is greater than $10,000.

The taxes they must be in full compliance with are Business Licences and real property taxes, Immigration (work permit) fees, all Customs-related taxes, Value-Added Tax (VAT), NIB contributions and motor vehicle licensing fees.

With the Public Treasury desperate for every cent of revenue it can earn, given the Bahamas’ strained fiscal position, the TCC-related changes are seen by the Government as further tightening the revenue enforcement circle, and eliminating tax compliance gaps and loopholes.

However, several Bahamian businesses have argued that it is “unconscionable” for NIB and other government agencies to demand a TCC be produced before paying for goods and services already received.

They are also concerned that it will exacerbate the stranglehold bureaucracy and red tape are imposing on Bahamian businesses, and fear an ever-increasing compliance burden that will “cripple” cash flow.

Tribune Business was told privately by at least one business, which did not wish to be named, that it is considering placing NIB and other government agencies on a ‘cash up front’ basis as a result of the TCC demands.


Economist 6 years ago

Take NIB to court to enforce your contract. That is the only way to get government departments and agents to do as they should do.


justthefactsplease 6 years ago

A lot of companies are being negatively impacted by this inefficient method of compliance that they now have. The government needs to get its act together or many businesses will not survive the bureaucracy.


ohdrap4 6 years ago

these things are implemented with no technology capacity on the part of the govt.

there should be an online hub where all these conditions are verified and each business is issued a pin number each month.

but then again even passports take months.


bogart 6 years ago

How do you think the many many many small man or woman who cannot afford a lawyer, or cannot get front page headlines, or is not a leader of a political party who can push for laws feels??? Thank goodness you discovered this problem so all can hopefully receive some benefit.


John 6 years ago

Over the last several years so many small businesses closed. Not only were they not making a profit but some found it impossible to meet the demands government was placing on them. And as the economy continues to be stagnant and even shrink, some of the medium and larger businesses are showing signs of deterioration. There's just not enough activity for them to generate enough revenue to cover overhead and owners are becoming wary of injecting new funds. Government, under the guise of 'tax reform' has continued to draw more and more tax revenue out the economy, rather than providing stimuli to allow the economy to grow. Persons are being locked out of their businesses because they are unable to pay rent and others are operating without electricity. Many businesses have become mere tax collectors for the government. Some have not turned a profit since 2008. The VAT tax was suppose to replace customs duties and stamp tax, not become a tax on top of those existing taxes. Government is double dipping and is killing the economy dead!


observer2 6 years ago

VAT audits now focusing on inward bound international services provided to Trust Companies. None Bahamian based financial services firms now being forced to register for VAT.

Once international financial activity is caputured through the VAT audit process the PLP will realize that the economy is at least $2 billion bigger than the current $8.8 estimate. Which explains partially the much higher than anticipated VAT receipts.

Time to move to BVI before confidential client info is shared with the government via audits. Or worse, foreigners are victimized like thier local counterparts like Bran.


John 6 years ago

That may be a good thing because while the retail sector and portions of the economy Bahamains participate in the most have been heavily taxed and now being double taxed, it may be time to spread the tax burden more widely and reduce the burden on those who have been carrying it the most. Many persons who live in Lyford Cay, Ole Fort Bay, Bimini, North Abacos, and Freeport, for example, do not know the real costs of living in the Bahamas, because they hardly shop locally. But they enjoy the benefits. Even someone coming from the US on a cruising permit. They come over with a boat loaded with supplies, cruise, catch fish and avoid all the high prices local Bahamians have to pay everyday.


observer2 6 years ago

John, you are correct. Why should only Bahamians live in VAT Hell. All I'm doing is warning foreigners that VAT audits are intrusive and are now focusing on non-Vatted imported foreign services.

Bahamian service professionals would also agree with taxing these services because when they provide these services their clients have to pay VAT so it will level the playing field.

The international services provided by foreign firms to trusts, mutual funds and foundations include legal, audit, compliance, accounting, IT, financial information, stock quotes, cloud computing, custodian services, head office recharges etc. The list is very long and the services provided would add up to hundreds of millions of dollars.

Nice to take some VAT out of that to help the Bahamas.


bogart 6 years ago

Income tax and Corporate tax for the top tier. This should be coupled with Tax Credits when more employees are hired, Bahamians trained, investments encouraged for nation building, investments in certain depressed family islands, credits to banks for agriculture loans - meeting targets in certain areas etcetcetc


Sickened 6 years ago

We need to dismantle government and start again in a few years. It will be chaotic at first but at least we won't have politicians absconding with a guesstimated +50% of our revenue.


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