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VAT tops ‘laundry list of complaints’

By NEIL HARTNELL

Tribune Business Editor

nhartnell@tribunemedia.net

Supervalue’s owner has urged the Government to make a Value-Added Tax (VAT) review its top priority, disclosing that the requirement for inclusive pricing had slashed the supermarket chain’s sales by 10 per cent.

Rupert Roberts told Tribune Business that the former administration “shot itself in the foot” by mandating that retailers shift to VAT-inclusive pricing, as the reduction in sales automatically equated to a reduction in potential tax revenues.

Mr Roberts also lamented the absence of a clearly-defined VAT appeals process, where businesses could challenge fines they thought were unfair and unjust.

He argued that the VAT and Inland Revenue Departments were too eager to fine businesses for infractions, suggesting that the Government sought to penalise firms whenever it needed extra revenue.

Calling on the Dr Hubert Minnis-led administration to reform Business License fees as well as VAT, the Supervalue owner said “it boggles the mind” when the number of issues facing the new government are assessed.

He added that there was “a laundry list of complaints” from the private sector that needed to be addressed, and said: “You don’t have enough Tribunes to go down the list of what is wrong in this country.”

The new administration is set to unveil its legislative and policy agenda on Wednesday, with the opening of Parliament and ‘Speech from the Throne’, and Mr Roberts urged it to tackle long-standing business grievances over taxation.

“When the new Government gets their feet on the ground, they have such an enormous job,” he told Tribune Business,”but they seem to be out the gate very early. I’m surprised they’re moving so fast, but they have so much to do that it boggles the mind.

“I think that the VAT legislation has to be reviewed. I will give you an example. We started out pricing [VAT] inclusive and non-inclusive. I came to the conclusion that the non-inclusive pricing we started out with was breaking the law.

“After a while, the VAT Department came in and fined us $75,000, saying we were breaking the law [with non-inclusive pricing].”

Criticising the absence of a proper VAT appeals process that businesses can use to challenge such penalties, Mr Roberts said the imposition of VAT-inclusive pricing created unintended consequences for both private sector and the Government.

With VAT’s introduction on January 1, 2015, merchants were given a transition period during which they were to convert all product labelling to inclusive pricing, meaning the 7.5 per cent levy was incorporated in the shelf price seen by consumers.

“We started pricing inclusive, and sales dropped 10 per cent,” Mr Roberts told Tribune Business. “We sell jumbo melons and cantaloupes for $2.99, and the consumer knew they had to pay an extra 7.5 per cent at the register.

“They made us instead price at $3.21, and the consumer had in the back of their minds that they still had to pay 7.5 per cent at the register. They thought they couldn’t afford it.

“Our sales are off 10 per cent because of VAT inclusive. Our VAT returns to the Government also dropped off 10 per cent. They blew their head and foot off.”

Mr Roberts contrasted the Bahamas’ seeming lack of flexibility on VAT retail pricing with New Zealand. He added that Dr Don Brash, one of the New Zealand advisers to the Government on the new tax, had disclosed that companies in his country had the freedom to adopt inclusive or non-inclusive pricing provided they were transparent.

“There’s a laundry list of complaints that the business community presently have that need to be corrected. There’s a lot of problems,” the Supervalue owner told Tribune Business, turning to Business License fees.

“I can give you another complaint. The Internal Revenue Department fined us $317,000 for late payment [of Business License fees] because the legislation doesn’t allow you enough time to audit your sales.

“Our auditors had to audit 300 cashiers and over $200 million in sales, and that takes time. And, when they did sign off, the Inland Revenue took two weeks to respond to us,” Mr Roberts continued.

“They can find us, but we can’t find them. We’re getting the impression that every time the Government needs money, instead of going to the bank they go to Supervalue.”

SuperValue’s last Business License fee was $3.18 million, and Mr Roberts said the supermarket chain was informed that five letters it sent to the Inland Revenue on the matter received no response because they were not sent via the correct filing system.”

Business License fees have become increasingly perceived as a regressive tax, as they are based on top-line revenues and fail to account for a company’s profitability.

They penalise high turnover, low margin businesses such as food stores and gas stations, imposing a disproportionate burden on them when compared to low turnover, high margin companies.

Business License fees also further complicate matters for companies under price controls, often with the result that many companies pay more of this tax to the Government than they make in annual profits.

“What I hate about it is the more sales you do, the more you have to pay,” Mr Roberts told Tribune Business. “Once you get up to a certain level of sales, the Business License should level off. It’s like income tax; the more you make, the more you have to pay.

“Please quote me on this. Our small merchants find it very difficult to meet the Business License fee. Almost 18 months ago, Robert D’Albenas, head of the Bahamas Wholesalers Association, Philip Beneby, president of the Retail Grocers Association (RGA), and myself as secretary of the RGA, met with Roger Forbes and his assistant at the Inland Revenue.

“We said: ‘There’s this big pill for our members to swallow, and hopefully you could let them pay quarterly. He was adamant it [Business License fees] had to be paid annually,” he continued.

“This was while Michael Halkitis [former minister of state for finance] was saying if you can’t pay all at one time, pay what you can. On the meantime, we knew companies that are paying quarterly and still are.

“I recommend that the new government make that one of the changes to the Business License pretty quickly.”

Noting that SuperValue and its Quality Supermarkets affiliate were one of the Government’s larger taxpayers, Mr Roberts added: “We’re hoping for better co-operation from the people that we pay our taxes to.

“If we don’t demand better co-operation, it’s our fault.”

Comments

ThisIsOurs 6 years, 11 months ago

To be honest Mr Roberts, the prices skyrocketed way before VAT was implemented.

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thephoenix562 6 years, 11 months ago

This the same Rupert Roberts who bragged "we have the best VAT in the world".

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DDK 6 years, 11 months ago

The price of merchandise globally has increased drastically over the past five to ten years due to unregulated corporate greed (seeds probably being well and truly sewn in the 1980's); the trend setter arguably being the U.S. of A. Increasing commodity prices, coupled with our already high import duty and crowned with the dreaded VAT fees imposed each time merchandise changes hands, is creating an unsustainable burden on wholesalers and retailers alike, including the many small mom and pop concerns nation-wide hanging on by a thread. The consumer is finding it increasingly difficult to make ends meet, in many cases having to choose between food, school fees, medical care and BEC/BPL. Oops, I almost forgot to include the numbers houses.

While we cannot control international gluttony, here in the Bahamas something has to give, either with the initial import duty rates or the way in which VAT is levied. I am of the opinion that if reasonably levied customs duty was collected honestly by the Civil Servants and put to proper use by the Public Treasury, there would never have been a need for the dreaded Value Added Tax.........

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birdiestrachan 6 years, 11 months ago

The FNM Government never voted for VAT. The Bahamian people who voted FNM expect them to repeal VAT. They have the ability to do so, So just go ahead and repeal VAT.

It will be very interesting to see. and feel. They gave their word. . The people can wait?? BECAUSE "It's the people's time"

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OMG 6 years, 11 months ago

You are a total PLP arse Birdie. The FNM NEVER said they would repeal VAT rather look at how and on what services it is being levied. Just remember these past PLP Gods that you worship not only wasted all the VAT money (what other words can I use as no proper explanation was given as to how the VAT money was spent) but more borrowed on top. So the new government has a very tricky balancing act to show the external monetary authorities that the national debt is being paid down, that expenditure is drastically reduced yet trying to improve peoples lives.

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sheeprunner12 6 years, 11 months ago

The government must be able to raise sufficient revenue to operate the country ...... Whether it is VAT, business license tax, road traffic tax, excise tax, real property tax, gas tax, customs duty tax, wills tax, stamp tax, bank tax, death tax, etc etc ............ And the government must collect ALL (not 30%) plus have government workers steal it

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killemwitdakno 6 years, 11 months ago

Remove duty for business stock imports if VAT is to be kept. Theyvcan obviously tell the duty free imports are sold. We're being doubly taxed.

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empathy 6 years, 11 months ago

Hopefully the new Cabinet will study our VAT objectively and fix those things that need to be adjusted, while strengthening those aspects that are working. If necessary we could have independent evaluators assess our VAT performance. This could include experts from New Zealand, who undoubtedly have the best performing VAT (GST).

Otherwise Minnis would be wise to follow the advice of many astute economic observers: "leave well enough alone"...

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OMG 6 years, 11 months ago

Funny how we have lived through the lowest oil prices in decades, yet freight charges remained the same or rose. Funny how shopkeepers keep raising their prices but never pass on savings,Interesting that government revenue always rises as the cost of items imported rises,but this seems to be ignored. Very interesting that despite record income from VAT and a host of other rises the last government can' or would not account for how it was spent and still borrow more. Lastly shopkeepers have the burden of working for the government for free collecting taxes and having audits then are judged by a civil servant in a nice cosy AC office who can go home every day at the same time yet may be in a position to levy a fine on the overworked businessman/woman for being late. A simple premise is that the more the government takes out of the economy the less there is to stimulate growth and spending and like a vicious circle the less taxes collected.

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gbgal 6 years, 11 months ago

While reviewing changes in tax system, perhaps a revolutionary change could be made in how to manage the VAT account...set up a SEPARATE account to hold the funds! We, the people, could be more easily informed about how our dollars are being spent. This present Consolidated Fund can too easily become the Cookie Jar!

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