The Tribune

The Bahamas Telecommunications Company (BTC) has recently promoted three team members to new leadership positions.

Myra Mitchell has been appointed senior manager in BTC’s project management office, while Diane Lockhart has become to manager of retail for Exuma, Long Island and the south-east islands, Rounding out the moves, Tequelana Gibson has moved into the role of manager for channel management.

Garfield Sinclair, BTC’s chief executive, said: “BTC is continuing to build a culture where we recognise and reward our team members who are excelling and adding value to the organisation every day. We are indeed proud of Myra, Diane and Tequelana, and look forward to seeing more great things from them in their new positions.”

Ms Mitchell began her tenure with BTC in 1980 as a computer operator. She was promoted to a computer programmer in 1984, and worked in the computer department from 1987 to 1995. She served as manager of billing operations and support from 1995-2009, before beginning work in the project management office in 2013.

Ms Mitchell has now transitioned to the role of senior manager in that office, and holds a number of certifications including certified professional manager (CM) and certified international project manager (CIPM).

Ms Lockhart’s new role will see her take responsibility for managing all retail operations in those islands. Since she joined BTC 14 years ago, she has worked in Long Island in the customer service department and also crossed-trained in the technical and retail departments. She also spent four years with the marketing and public relations team before returning to customer service in Long Island.

Ms Gibson joined BTC in 2006 as a marketing Intern. Since then she has worked on several major initiatives including the 2007 ‘BTC Tradeshow and Expo’, and the ‘Make the Switch from TDMA to GSM’ campaign. She has worked in the business intelligence unit, mobile research and development, product development and mobile.

In her new role as channel manager, Ms Gibson is responsible for the end-to-end management for all mobile products, including devices, SIM cards and phone cards. She is also responsible for product selection, testing, forecasting, ordering and pricing.