Aliv has partnered with DHL Express to enable customers to use its stores to ship items via the courier company.
The mobile operator’s New Providence general manager, Patrice Thompson, said the partnership would provide DHL Express with extra outlets while offering the mobile operator’s 139,000-strong subscriber base extra convenience.
“Offering this service through our store fronts in partnership with the world’s global market leader in the logistics industry speaks volumes to what we at Aliv are capable of. Here at Aliv we are more than just a telecommunications company and, with every innovative initiative, we prove that,” she said.
“DHL aims to provide its customers with the latest and most efficient means of shipping and tracking. Aliv likewise aims to provide its subscribers with the latest in technology and the best customer service experience in every area. This partnership will aim to provide all of this and more. We look forward to it and can’t wait for our subscribers to experience the partnerships as well.”
DHL Express’s country manager, Loukishia Cooper, said the partnership will demonstrate exceptional customer service for both DHL and Aliv consumers.
“Staying true to our reputation for speed, passion, teamwork and a can-do attitude, DHL Express has grown its retail footprint in The Bahamas by strategically partnering with Be Aliv, now allowing our customers to send international and local shipments alongside their usual offerings at any Aliv store,” she said.
“Our retail customers no longer have to sit in traffic to send a document or parcel, but can literally find a DHL service point right around the corner. For example, an entrepreneur in Nassau can send a sample to a client in the US from the same place he purchases a cell phone; a mother in Abaco is now able to ship a birthday gift to her son in France while she tops-up her mobile phone. We are happy about this partnership as we are working together to provide solutions to make life easier yet simpler for our customers.”
Any individual wishing to ship items can now take those products into any Aliv flagship store (excluding Harbour Bay), and have their items weighed, packaged, priced and paid for right at the Aliv counter.
DHL representatives will pick up the packages from the Aliv store and ship them as normal. The same service is also available at Aliv stores in Grand Bahama and throughout the Family Islands.