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BPL Xmas reconnection offer below expectations

By NATARIO McKENZIE

Tribune Business Reporter

nmckenzie@tribunemedia.net

BAHAMAS Power & Light’s (BPL) chief executive yesterday said its Christmas reconnection offer had not produced the expected customer response, saying: “We’re not sure exactly why that was.”

Whitney Heastie told Tribune Business: “We did not get the volumes that we would have anticipated. I can’t recall the numbers, but it certainly was not earth-shattering. We’re not sure exactly what that means; whether or not people were still not in a position to come up with the 25 percent or they simply saw the agreement as another burden. We’re not sure exactly why that was.”

BPL’s Christmas reconnection offer allowed customers whose electricity supply had been disconnected to have their power restored in time for the holidays if they paid 25 percent of their past due balance. Customers with more than 60 days in arrears were also given the opportunity to pay 25 percent of past due balances prior to December 21 to avoid disconnection before Christmas.

BPL chairman, Dr Donovan Moxey, said at the time that 15,000 BPL customers will be able to benefit from the utility’s offer. He added that about 4,000 or 5,000 people were disconnected, and 7,000 to 8,000 or more were in arrears.

Comments

bogart 5 years, 1 month ago

GOOD EFFORT TO TRY TO ASSIST .PORE PEOPLE...5,400 DISCONNECTED....AN OTHERS STRUGGLING.... SIMPLE ....PRIOR....FROM LAST GUBBERMINT ADMINISTRATIONS.....IMPOSING TAXES ON SUPPORTING ...INCOMPETENTS...ELITES....CORRUPTS...INEPTS....COHORTS...FAMILIES...FRIENGS..BOARDS OF DIRECTORS....SPECIAL DONT CUT OFF ELITES..............SIMPLE..........IF DA IS RUNNING ONE BUSINESS.....NEEDING...LEVEL OF REVENUE...RANGE.........TO OPERATE AN GOING COMCERNS OF DA OPERATIONS...........US PORE D GRADE JONSERS COMMON VAGRANTS ON DA SOUP LINE......BEEN talking suggests....da the company customer service...marketing..been cheching budget analysis of customers erry time..surveys....constantly....what can dey afford...etc...pore people using aerosol can butane for small stove now....3 stones in back yard...By now some politician shoudda figure out why the soup lines gettin longer.......an plan how ya means going forward.....

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