The Bahamas Telecommunications Company (BTC) says it has doubled Internet speeds for all customers on its newly-extended Fibre to the Home (FTTH) residential network infrastructure.
Access to high-speed broadband internet has been expanded to BTC customers in the Cable Beach, Ridgeland Park, Pinewood Gardens and Ardastra Gardens communities, and in George Town, Exuma, as the carrier seeks to upgrade network and service quality.
Garry Sinclair, BTC’s chief executive, said: “We’re giving our customers what they really want in their homes - faster broadband speeds for more and better connected devices. Almost 4,000 customers have had their services upgraded from regular DSL services to high speed broadband as a result of our extensive upgrades.”
BTC’s fibre service previously produced a minimum of 25 megabits per second (mbps) in speed. Customers with the top-tier broadband internet package are now experiencing speeds of over 300mbps.
“There is so much more that’s now available to our customers as a result of this upgrade,” Mr Sinclair added, “including ‘smart home’ applications like security monitoring devices; energy conservation tools like smart light bulbs you can control and monitor with your mobile device; and remote control of appliances such as air conditioning units, water heaters, refrigerators and audio-visual equipment all from your mobile device.”
Besides the smart home functions, customers with FTTH services can also get BTC’s next generation television service, Flow TV, and its more than 200 channels.
“Last week, we title sponsored the National Family Island Regatta, and we showcased our blazing speeds and Flow TV product in Exuma,” Mr Sinclair said. “Since the start of the year, we’ve gone directly to neighbourhoods and held community events.
“We’ve used the opportunity to provide white glove treatment to our customers, going to their homes and ensuring that their existing services are working well, and telling them about new services that they can take advantage of. The initiative has been well received and we intend to continue it.”
Eastern New Providence, Lucaya, West End and Eight Mile Rock in Grand Bahama have already been blanketed with FTTH and Flow TV services.