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Retailer hits out on lockdown 'inequity'

By NEIL HARTNELL

Tribune Business Editor

nhartnell@tribunemedia.net

A Bahamian shoe retailer yesterday warned the government's lockdown is creating "unfairness and inequity" in the sector by enabling "essential" firms to sell the same products closed rivals cannot.

Egan Kemp, president of Eunison Company, the Shoe Depot parent, told Tribune Business that multi-product retailers deemed to be "essential services" will have a "huge competitive advantage" over specialist distributors such as himself when the economy re-opens because they have continued operating while he has been "bleeding cash" through being closed.

Arguing that the government's COVID-19 shutdown was creating an "unlevel playing field" between those retailers that were still open and those that are not, Mr Kemp said the likes of Super Value and Solomon's Super Centre were besides food also able to sell footwear, clothing, electronic appliances and a range of goods offered by other merchants who have been forced to shutter for over a month.

Disclosing that the situation was sparking outrage among other retailers in a similar predicament to Shoe Depot, he told this newspaper: "This is a huge issue for businesses out there that cannot operate. Huge. Super Value sells slippers and shoes, but I can't."

Asked whether this will give "essential" retailers a competitive advantage once the Bahamian economy is re-opened in the pandemic's wake, Mr Kemp replied: "The problem is how many small businesses will fail in this process. There's a lot of those out there that are not going to be able to weather the financial storm associated with this.

"They're going to have a huge advantage going into an economy opening situation because the rest of us have been bleeding cash while they're swimming in cash. It's certainly unfair. I know the government is reacting to something they've not seen before, but now the dust has settled a bit they will know what are essential items and non-essential items.

"I'm fuming mad. I think the government has to be a bit more responsible about how they're letting this happen. It's about all of us - Mom and Pop stores, family-owned. How can these stores sell the same products we do while we cannot operate?"

Mr Kemp said the impact would be "absolutely catastrophic", and added: "Every day that goes by it becomes compounded. We have already experienced significant negative effects in several areas. Obviously, zero sales means zero money incoming. Yet, there are the weekly expenses that continue to build in the background. We have to contend with those expenses, and that quickly depletes our available cash."

Disclosing that he had raised his concerns with the government yesterday, the Shoe Depot chief continued: "I am pounding the sand in multiple areas to bring more awareness to this issue, because I am not sure how much longer our society will hold it's cool under such unfair conditions.

"Each day that passes people will have more and more time to ponder on these things, and they will begin to see the unfairness every time they go out to shop and see items they may sell in their own business and ask: 'Why?'"

Mr Kemp said the long-term impact on his business, which has been operating in The Bahamas for 36 years, was presently unknown, but added: "I do know that to allow one person/business to profit while at the same time closing others that sell the same type of merchandise is not equitable and in the spirit of a free society.

"In every country this is a major unlevel playing field, and even worse in countries where multinational corporations have a presence as they are getting all the benefits in multiple ways. More buying power, in-house legal teams, public stock funding, more lucrative lease deals, tax breaks from local and state governments, first in line at the government bailout packages (to big to fail) and most recently, the biggest and most immediate beneficiary of all the 'free' government stimulus monies going directly to citizens in the US being spent in the only stores open - big multinational corporations.

"If Wal-Mart can operate with customers why can't the 'mom and pop' store? Nothing wrong with competition but it must be fair and equitable to all. In the future I will make sure we sell bread, milk and eggs so we are essential also."

Comments

ohdrap4 3 years, 11 months ago

Well do not blame Solomons or Super Value. They were selling the stuff before.
Solomons only sells clothing seconds so your customers would have to go barefoot before buying there.

What is sad tho, is that merchants were caught unprepared without online stores.

I cry shame even on my insurance company and garbage collector. With all their profits no online payment facility is available. Like those of Cable Bahamas.

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jackbnimble 3 years, 11 months ago

I agree. I think going forward businesses should find a way to incorporate online shopping. Went to Kelly’s today and the shoppers’ trolleys were full of microwaves, pots and pans. Bahamians are not broke. They are bored and for that reason will continue to shop for non essential items like food and clothing. Imagine if they had the option of shopping online from the comfort of their homes.

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DWW 3 years, 11 months ago

No Jack the government employees have money. no one in the private sector does.

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plan242 3 years, 11 months ago

I agree- the benefits of online would be great to merchants like this. BUT, government is not allowing these non-essential businesses to sell online since the product cannot be delivered or picked up curbside! So even if you have online capacity, and can take payment, if you are non-essential, you cannot sell because the customer has no legal way of receiving their product!

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The_Oracle 3 years, 11 months ago

The main issue/barrier for online shopping is the banks, and their avoidance of integrating CC/debit transactions into retailers point of sale systems. (U.S.and First world Banks are not in the CC machine rental business) No integration, no secure online purchasing. Hell, we still have banks with non chipped cards!

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bahamianson 3 years, 11 months ago

The main barrier to online banking is online banking. The internet has to first work, secondly, it has to stay on. The internet service in this country is pathetic. It constantly goes off and is not reliable. Just ask anyone who has to work from home during this pandemic. Also, just ask every living bahamian student who has to use the internet during this pandemic. Are we kidding ourselves?

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Baha10 3 years, 11 months ago

The twisting interpretations and special exemptions that are permitting certain businesses to sell clearly non-essential products is undermining and prolonging this whole curfew/lock down effort, as clearly their are businessmen and women out there that value a couple of dollars more than even their own family’s health and lives, much less the health and lives of others. Bottom line is Govt. needs to address the nonsense going on ASAP, as the same Rules must apply to ALL, “essential” businesses ONLY, all others STAY HOME just like everyone else so we can ALL re-Open once it is safe to do so!

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DWW 3 years, 11 months ago

Or we can quit this stupid lockdown and allow all the businesses to be open. just mandate proper hygiene and mask wearing...

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plan242 3 years, 11 months ago

I agree about the online aspect- it would help merchants greatly (regardless of the Covid situation). BUT, non-essential businesses, even if you have online presence and capacity to accept online payments, are not allowed to deliver or offer curb-side pickup. That's been the experience of a few merchants I have spoken with that have checked with government. Or maybe special permission has to be granted... again, possibly at the whim of whomever is given the power to do.

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