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Consumers 'Disgruntled' On Plastic Bag Transition

photo

Rupert Roberts

By YOURI KEMP

Tribune Business Reporter

ykemp@tribunemedia.net

Super Value's principal yesterday admitted "there are disgruntled customers" over the 25 cent per plastic bag charge, adding that the transition had "not been accepted as I had hoped".

Rupert Roberts, pictured, told Tribune Business: "I would say that it wasn't accepted the way that I had hoped. There are disgruntled customers. They thought that that if plastic was banned it should have been banned suddenly, and not be sold.

"I think that some of the public is very confused about it and they will think it out. But one thing they are asking for is boxes, and they are buying the tote bag; the re-usable bags. They are really buying them. I was shocked. There is a big resistance to paying 25 cents for a plastic bag."

Revealing how he feels about being forced to charge customers for using the single-use plastic bags, which will be totally banned as of June 30, Mr Roberts said: "I don't like it. They could have just forgotten that and let it come to an end in six months, Because we can't import it would end.

"But the purpose of the charge is to send a message to the public that we have to stop this, and that message is getting through to the public very clear and plain. But they are disgruntled about it when they have to pay 25 cents. They don't like it and they fill that bag as full as it can hold. Instead of buying two they take the chance if one would break."

Expressing optimism that Super Value and his customers will overcome these initial issues, Mr Roberts added: "I think with our help we are encouraging them on how to do it. Last week we had a meeting with the managers on how to handle it, and the managers have gone on to deal with the head cashiers and then to the cashiers.

"Now this week we are meeting with our 350 cashiers. This morning we met with the first shift, and at 3pm we will meet with the second shift. We are learning what the customers are saying, getting their feelings, but so far from the morning meeting they are resisting paying and they don't think they should pay us or the government shouldn't have forced us to make them pay. Which is natural, but I think it would have gone over better if they took another approach."

Mr Roberts said Super Value's stock of reusable tote bags was selling quickly, and added: "This morning we sold out of all of our refrigerated bags - all 3,000. We had 60,000 of the reusable tote bags in, and this morning we ordered another 65,000, so we are assuming it is catching on and the public is going to be using re-usable bags.

"What worries me is if a customer is taking home meat or chicken, and they have drainage in the bag, not washing the bag and bringing it back to the store - that's a concern. But we're selling the refrigerated bag. It's a tote bag but it's refrigerated, and you can put your meats in that, and your milk and all of your perishables in that, and it is easily wiped out or easily washed out."

Mr Roberts clarified earlier comments he made to Tribune Business, when he said "when the plastics are out of the way, we'll be using compostable and we should go back to free bags". He explained: "I understand that government is making us charge for compostable bags when we go from plastic bags to compostable bags.

"We still have to charge the customer 25 cents. To me it's still plastic, to plastic, to plastic, just that one disintegrates faster than the other. But we will have to charge for compostable bags."

Comments

proudloudandfnm 1 month, 2 weeks ago

I don't understand this at all. Why do we have to pay for plastic bags? What kind of stupid law is that????? If you're gonna ban them then ban them. This paying for bags is just stupid....

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Dawes 1 month, 2 weeks ago

Its to encourage you to bring your own bags. They are banned for importing and in 6 months you will not be able to buy them. But if you don't want to buy a simple solution is to bring your own.

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proudloudandfnm 1 month, 2 weeks ago

In 6 months we're all going to need our own bags. Still a stupid law. If it's being banned then there's no need to dissuade us. Typical dumb ass Bahamian thinking. Lord I hope our people wake up one day. This idiocy has to stop....

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DonAnthony 1 month, 2 weeks ago

I have been using reusable bags for the last year. No problem. Buy your reusable bags and use them. Not brain surgery. Show concern for the environment, be responsible, and find something else to whine about.

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Dawes 1 month, 2 weeks ago

Which is why its a start, this allows the companies to deplete their stocks and people to get used to bringing their own. I am sure though that you would complain if they were outright gone, just for the sake of complaining.

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K4C 1 month, 2 weeks ago

been bring in my own bags for YEARS in Canada, at Dollarama reusable environmentally friendly bags are 4 for a Canadian dollar

AND

Canada is a 1st world country

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DonAnthony 1 month, 2 weeks ago

What I do not understand is all this whining. The purpose of charging .25 cents per bag is to discourage customers from using them and from the feedback it is working. Be responsible and bring your reusable bags or get a box from the store but for heavens sake grow up and stop the complaining. I swear this country is populated by a bunch of irresponsible whining children masquerading as adults.

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TalRussell 1 month, 2 weeks ago

The plastic bag policy is the singularly most forward thinking environmental step ever undertaken by any administration colony's government - that is unless they tarnish it by listening the hollow cries from merchant retailers, We comrade PopulacesOrdinary, can but hope this will be but the framing first step by government for the ultimate deliverance all and anything plastics away from we colony of out islands - but will crown ministers have it in them to expand by wrestling with the plastic bottled water producers and importers - along with the two most serial environmental offenders of them all - the cruise ship operators, and discarded cigarette butts?

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stillwaters 1 month, 2 weeks ago

Whiny ass little children......grow the hell up....we knew this was coming for quite awhile now.

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The_Oracle 1 month, 2 weeks ago

"There is a big resistance to paying 25 cents for a plastic bag." That one statement above indicates the charge for bags is having the desired result.

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TalRussell 1 month, 2 weeks ago

I remember when during early years as grocery store operator the remour had it that after Rupert had discovered that a Branch Sir Stafford's City Meat Markets, were using plastic bags pack their customers groceries into which were imprinted with his own store's name, comrade Rupert, walked into the a City Meat Markets store and grabbed all store's plastic bags imprinted his store's name on them, out from cashiers counters and piled them into stack on floor in one the isles - lit them likes bonfire? I thinks his fit outage, may have just been fueled by the rumoured talk bout town - how not long before the bonfire incident, how Rupert, known back then his short tempered management style's fuse, had recently been fired as Sir Stafford's general manage? You cant make this up, you just, can't.

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ThisIsOurs 1 month, 2 weeks ago

you better right a book with all your too ludicrous you just cant make it up stories...cuz who's gonna know about them in 30 years?

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