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Digital kiosks to boost Nassau security and visitor experience

By Fay Simmons

Tribune Business Reporter

jsimmons@tribunemedia.net

Digital kiosks will be installed in downtown Nassau to boost security and help tourists better navigate Bay Street and the surrounding area, a government senator disclosed yesterday.

Mr Rolle, who heads the downtown Nassau revitalisation efforts, said the Ministry of Tourism will be using technology to ensure criminal behaviour is detected “swiftly and effectively”.

Speaking in the Senate, he said: “As a matter of fact, we will be placing digital kiosks in the city centre. The integration of digital kiosks within the city centre brings forth a myriad of benefits that extend beyond mere convenience for tourists.

“These kiosks, equipped with cutting-edge technology, serve as invaluable tools in enhancing both security measures and the overall visitor experience.” Mr Rolle, also the Ministry of Tourism, Investmenyd and Aviation’s global relations consultant, explained that the kiosks will be fitted with surveillance cameras and artificial intelligence analytics - such as facial recognition software - to identify persons of interest to authorities.

He said: “Firstly, the inclusion of digital kiosks reinforces our commitment to leveraging advanced technological solutions to address crime effectively. With features such as surveillance cameras and artificial intelligence-driven analytics, these kiosks serve as an additional layer of security, aiding in the monitoring and deterrence of criminal activities within the city centre.

“By deploying these kiosks in regularly traversed areas, we augment our ability to detect and respond to criminal behaviour promptly, thereby fostering a safer environment for residents and visitors alike. Furthermore, the incorporation of facial recognition technology, as mentioned, adds another layer of security by enabling swift identification of individuals of interest.

“While respecting privacy concerns and ensuring compliance with relevant regulations, this feature enhances our ability to identify and address potential security threats effectively.” Mr Rolle said the digital kiosks will be interactive and add to the overall tourist experience by providing directions to popular historic, cultural and heritage sites while also offering suggestions for nearby activities.

The kiosks will also gather data on visitor preferences and behaviours so that the Ministry of Tourism can improve their experience.

Mr Rolle said: “Moreover, beyond their security functionalities, digital kiosks offer a plethora of services aimed at enhancing the experience of our guests. From providing directions to popular attractions to offering personalised suggestions based on individual preferences, these kiosks serve as invaluable guides for tourists navigating the city centre.

“Additionally, through data intake capabilities, these kiosks enable us to gather valuable insights into visitor preferences and behaviours, empowering us to tailor our tourism initiatives to better meet their needs.

“The deployment of digital kiosks within the city centre represents a holistic approach to enhancing both security measures and the visitor experience. By leveraging advanced technology, we not only strengthen our ability to combat crime but also provide invaluable support and guidance to tourists, ultimately fostering a safer, more welcoming environment for all.”

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