September 28, 2023
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Strategies for resolving customer service failure
Dealing with customer service failure is an inevitable part of running a business. It is how you handle these situations that can make all the difference in maintaining customer satisfaction.
KEITH ROYE II: Blockchain emerges as security game changer
In the ever-evolving landscape of technology, one innovation has been making waves across industries, promising to transform the way we conduct business and secure our digital transactions. Blockchain, the groundbreaking technology behind crypto currencies such as Bitcoin, has emerged as a game changer with the potential to revolutionise business transactions and enhance cyber security.
KEITH ROYE II: Biometric technology opens path to more secure future
As the chief operating officer of a software development company, I am acutely aware of the ever-evolving landscape of business security. In an era where data breaches and cyber threats loom large, ensuring robust authentication measures is not just a priority - it is a mandate. In this column, I explore the transformative role of biometric technology in fortifying business security and authentication, shedding light on the future of safeguarding sensitive information.
Digital evolution drives retail’s transformation
In the fast-paced realm of business, the evolution of e-commerce has been nothing short of revolutionary.
Fostering human innovation key to digital transformation
In the ever-evolving landscape of digital transformation, it is easy to get swept up in the wave of technological advances. However, amid the algorithms and automation, the human element remains an integral factor for success. Building a culture of innovation is not just about implementing the latest technologies, but fostering a mindset that encourages creativity, adaptability and collaboration among the workforce.
Data-driven insights key for sustainable success
In the dynamic realm of business and technology, the role of data-driven decision-making stands out as a cornerstone for successful digital transformation. As industries adapt to the demands of the digital era, leveraging data strategically has become a crucial factor in gaining a competitive edge.
KEITH ROYE II: Embrace digital change to drive long-term growth
The COVID-19 pandemic was a catalyst for digital transformation, pushing companies to rethink their strategies and adapt to rapidly changing circumstances. As we transition into a post-pandemic world, it is important to reflect on the lessons learned and explore the future direction of digital transformation.
Keith Roye II: Digital transformation in reach of SMEs too
In today’s fast-paced business landscape, “digital transformation” is not just a buzzword but a necessity for staying competitive. While large corporations often have deep pockets to fund complex digital initiatives, small and medium-sized enterprises (SMEs) can also thrive in this digital age by crafting strategies that are tailored to their unique needs and capabilities.
Keith Roye II: How technology can boost food security
The Bahamas, a beautiful archipelago known for its stunning beaches and crystal-clear waters, is facing a pressing issue: Ensuring a sustainable food supply for its population. As an island nation heavily dependent on imports for food, The Bahamas faces numerous challenges related to food security and sustainability.
Keith Roye II: Digital resistance inflicts a high cost
In a country that values privacy and security, the toll inflicted by data breaches is significant. When Bahamian companies lag behind in cyber security measures, the fear of personal data being compromised weighs heavily on the minds of both employees and customers. Trust is a precious commodity in The Bahamas, and its erosion comes at a high cost.
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