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BTC outage ‘due to trenching by another utility provider’

THE Bahamas Telecommunications Company said customers in the Eastern Road and Johnson Road corridors had experienced a landline, mobile, and internet outage due to trenching, which led to BTC’s fibre being cut by another utility provider.

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BTC launches 'same speed' fibre packages

The Bahamas Telecommunications Company (BTC) has unveiled fibre packages that all provide the same Internet upload and download speeds as it seeks to deliver faster and more reliable connections.

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BTC blames rival utility on east Nassau fibre cut

THE Bahamas Telecommunications Company (BTC) yesterday blamed a rival utility for cutting its fibre optic cable and depriving customers in the Eastern Road area of landline, mobile and Internet services.

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URCA in 'final touches' on third mobile player review

Regulators are completing the "final touches" to their assessment of whether The Bahamas can sustain a third mobile operator and have submitted their recommendation to the Government for its final decision.

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Lodge owner in blast at ‘deplorable’ utility crisis

An ex-Bahamas Out Island Promotion Board president yesterday made an impassioned plea to address Mangrove Cay’s “deplorable” utility crisis which forced her to relocate to Nassau to handle bookings for the upcoming fishing season.

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BTC to give 300 consumers one month’s credit on outage

The Bahamas Telecommunications Company (BTC) will give the 300 customers impacted by an eastern New Providence network outage a credit equal to one month’s service fee.

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Power problems and thefts cause BTC service issues

The Bahamas Telecommunications Company (BTC) released a statement yesterday advising that some Family Island consumers have been experiencing service issues “due to power-related issues and malicious acts”.

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South Andros utilities branded 'a hot mess'

South Andros residents and business owners yesterday branded the area's utilities and physical infrastructure as a "hot mess" that is undermining commerce.