THERE was visible frustration on the faces of many of the passengers who disembarked flights at the Lynden Pindling International Airport yesterday as lines at the Department of Customs processing point stretched well into the baggage claim area.
According to reports, scores of passengers were forced to wait in long queues as customs officials at the facility worked their way through a large crowd.
Some feared the long lines were a result of new procedures or low productivity by custom officers due to industrial action. However, The Tribune understands that the lengthy lines came as a result of an influx in the number of flights between the 11am to 2pm travel window.
Officials at the airport contended that custom officers attempted to fast-track the process as best they could, but could not overlook their procedural requirements.
Up to press time, the lines at the airport had reverted to their normal pace.
Officials have maintained that the issue was a “one-off” occurrence.