An African-American billionaire will be the featured presenter at an upcoming Customer Experience Summit at the British Colonial Hilton.
Michael V. Roberts senior, chairman and chief executive of The Roberts Companies, will headline the event being organised by Spence Finlayson, Bishop of Motivation and Bahamian corporate trainer, for the second time.
Mr Finlayson, who is celebrating 30 years in business, is the founder and chief executive of The Phoenix Institute For Positive Development & Empowerment. He has conducted seminars and workshops in 22 foreign countries.
Mr Roberts' business group features real estate development, television broadcasting, wireless communications, broadcast towers, aviation, hotel and theatre ownership and management consulting.
He has been featured on CNN, Fox and MSNBC, and in numerous newspapers and magazines such as Forbes, Success, Business Week, Commerce and Black Enterprise.
Mr Finlayson said: "Companies that make customer experience a priority generate significantly higher profits than their competitors."
The Customer Experience Summit is a full-day session on Friday, June 30. It starts at 9 am and ends at 3pm.
Comments
banker 6 years, 10 months ago
This man is really worth listening to. He has the success formula in life. He is a self-described "actionaire", not billionaire. He didn't have 2 nickels to rub together. He got his start buying real estate in the inner city around the projects, where he lived for 10 years as city Councillor. An amazing and inspirational man. His book is worth reading (and probably cheaper than going to the session).
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