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Bahamian in New York City among millions to feel earthquake Friday
CHET KINCAID, a Bahamian living in New York City, said he thought he was going to be buried alive in his apartment when an earthquake rocked the Big Apple.
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Strategies for resolving customer service failure
Dealing with customer service failure is an inevitable part of running a business. It is how you handle these situations that can make all the difference in maintaining customer satisfaction.
