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GSSSA soccer season begins

WITH most sports returning to the track, court and soccer field after being derailed by the COVID-19 pandemic, the Government Secondary Schools Sports Association (GSSSA) soccer season made its debut.

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Strategies for resolving customer service failure

Dealing with customer service failure is an inevitable part of running a business. It is how you handle these situations that can make all the difference in maintaining customer satisfaction.

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IAN FERGUSON: Business must do its part on Xmas security

As we near the start of the holiday season, there is usually an expectation that the criminal element will increase their activity. While we cannot predict the extent to which crime will increase, we do know that economic pressures, increasing social ills and opportunities through increased tourist activity creates the potential for a perfect storm.

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IAN FERGUSON: Avoiding problems with workplace friendships

Having close friendships in the workplace can be beneficial for employee well-being and productivity. But there are also challenges that can arise when friends work together. These situations, and the potential risks, must be navigated with the utmost sensitivity. It is important to strike a balance between personal connections and professional boundaries to avoid potential conflicts and distractions.

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IAN FERGUSON: The benefits from offering staff meals

Yesterday was perhaps the beginning of the holiday food season. No one underestimates the importance of food in the corporate environment. Employees come to work with food on their mind. They are either walking in with breakfast or stepping out to get it. By 11am they are ordering lunch, and by 3pm planning dinner.

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IAN FERGUSON: Large firms must join Gov't to back MSMEs

It is no secret that micro, small and medium-sized enterprises (MSMEs) play a major role in stimulating economic development in The Bahamas. Both governments and large private enterprises should begin to ask themselves what they can do to encourage the growth of MSMEs, thus enabling them to contribute more significantly to the national economy.

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‘About time’ cruise lines private islands face VAT

BAHAMIAN tour operators yesterday asserted it is “only fair” that VAT be levied on the goods and services bought by passengers on the cruise lines’ private islands, adding: “It’s about time.”

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Cargo shipping disruption rises on breakwater woes

Nassau’s main commercial shipping port is warning that repairs to the harbour’s breakwaters are becoming ever-more urgent with “interruptions” to the unloading of cargo vessels “increasing” in recent months.

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Insurer: 'No significant' storm cover increases

A major Bahamian insurer yesterday pledged that its regular homeowner clients will not suffer "any significant increases" in catastrophe premium rates for policy renewals from April 1 onwards.

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Food prices to ‘never return to pre-COVID’

The Retail Grocers Association’s president yesterday warned Bahamians that food prices will not return to pre-COVID levels and said: “The cost of operations is increasing all over the world.”

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Bodybuilders earn their pro cards

Jimmy Norius and Tarran Knowles can now hold the distinction of being the first two Bahamians to earn their professional bodybuilding cards from two different organisations.

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IAN FERGUSON: Bahamian business must speed up technology use

Business digitisation, although an old topic, is essential to your company’s growth. Every firm's goal is to ultimately increase revenue, attract more new customers and retain existing ones. One of the best ways to leverage technology is to improve your existing infrastructure and automate processes such as e-mail marketing to better suit your target audience.

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IAN FERGUSON: Young entrepreneurs to require these qualities

YOUNG entrepreneurs do not necessarily have a lot of work experience - either because they just graduated from college, or entered the job market for the first time and want to start a new business venture. The encouragement they often receive is to get a job and work towards gaining experience that will later inform their entrepreneurial pursuits. The truth is that an early start on the road to enterprise can also prove beneficial to youth in business.

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IAN FERGUSON: How to boost productivity without micromanagement

With skilled labour in relatively short supply, thus increasing the need for employers to maximise the productivity of each worker, human development strategies are essential to achieving better results. Micromanaging workers has proven dangerous and counter productive in seeking to increase productivity. People work better in comfortable environments where they are held accountable for the results.

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Blacklist escape 'very big deal' for insurance

The Bahamas Insurance Association's (BIA) chairman yesterday said it will be a “very big deal" for the industry and its clients if The Bahamas remains blacklisted by the European Union (EU) beyond October.

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IAN FERGUSON: Ignore succession plan at your peril

In every echelon of our society, we face this common dilemma. Businesses (private and public), religious sects, political parties and civic groups all fail to establish strategic succession plans to secure the future success and viability of their organisations. Business owners, church leaders, politicians and other community leaders often operate with a sense of immortality, thinking that death or separation will not come.

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Fund ‘first’ targeting $100m in five years

A Bahamian investment bank yesterday unveiled ambitions to “make a massive difference” for the economy by growing the country’s ‘first-ever’ private equity fund to $100m within five years.

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Activists fear ‘total decimation’ of PI site by Royal Caribbean

BAHAMIAN environmental activists yesterday reiterated fears that Royal Caribbean’s $100m beach club project will cause “total decimation” of western Paradise Island despite assurances to the contrary.

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Cruise lines 'should do more': Departure tax hikes backed

Bahamian environmental advocates have backed the increased taxes and new levies imposed on the cruise industry as "a significant step in the right direction" to ensuring it does more to protect the very assets critical to its product.

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Business Licence full audit ‘screams you don’t trust us’

The Government’s enhanced Business Licence verification regime “screams that you don’t trust us” to pay all due fees, the Bahamas Motor Dealers Association’s (BMDA) president argued yesterday.